1. Policy Scope

At Elanoia, we are committed to the consistency of quality in our products and services and in our policies and practices. This Privacy Policy describe the personal data we collect, use, share and store when you use our website. We provide additional details about how collect and use information in connection with the products and services we offer. By using Elanoia products and services, you agree to allow us to collect and process information as described in this Privacy Policy.

2. Information We Collect

We commit to being open and transparent and limit the data we collect and use to respect your privacy. When you use our store, we collect:

  • Account information, such as username, email address, and login credentials. We use this information for account creation and access.
  • Billing information, such as billing address and credit card information. We use this information for order fulfillment purposes.
  • Any additional information for the sole use of the above points.
  • Non-personal data related to pages visited and purchases made, including device make and model, OS/browser version, and usage statistics.

3. How We Use Your Personal Data

We use the personal data we collect from you to provide, develop, and improve our products and services, including:

  • Help you figure out the right products for you.
  • To inform you about new products or services we think you may be interested in.
  • To enforce our Terms and Conditions.
  • For research purposes and to help us make sales, marketing, and business decisions.

4. When We Will Share Your Personal Data

We share your personal data only in the following limited circumstances:

  • For external processing. Sharing personal information with a service provider for payment processing or delivery services. We limit our service providers from using this data for any other purpose.
  • Legal duty. If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process, or governmental or regulatory request. If we are going to release your data, we will do our best to provide you with a notice in advance by email, unless we are prohibited by law from doing so.

We may use and share aggregated or non-personal data (data that cannot be linked back to any individual) – this is related to populating demographic sales analysis to be utilized for any business-related reason.

5. Changes To This Policy

Our products and services are an ongoing development project to us, and we may expect changes to occur at any time. For this reason, we reserve the right to update this Privacy Policy at any time.